My mother died July 20 and I am her Executor and I had her power of Attorney over. While monitoring her bank account I noticed charges from Christina Cosmetics. I called to notify them that she had passed away, and to please stop the shipments.
Instead of just cancelling the ongoing shipments, they made me fax them a copy of the Power of Attorney and still charged her card for the shipments despite her living facility returning the shipment. Two months later she has still received no credit. On top of my mother dying I have to deal with this nonsense.
Ridiculous and heartless way to run a business.
Reason of review: Problems with payment.
Monetary Loss: $48.
Preferred solution: Full refund.